I had the pleasure of seeing the Google Street View car today driving up to Manchester today through Poynton today. I was out getting lunch as the Opel car drove past I’m guessing taking pictures as it went along.

If you’ve not seen Street View from Google before then check some of the views out. The basic concept is that the Google car drives down the street, taking photos and then the photos are stitched together to create a panoramic image.

As the car went past on the corner of London Road and Queensway I started to wave an pull faces from my car, we’ll have to see if the moment was captured by the Google Car when the maps are released in the next few months

In a series of blog posts I’m going to not only look at how to increase Twitter followers but also try to put the methods into practice in a bid to increase my pitiful 21 Twitter followers.

One method I’ve noticed some accounts using is to increase Twitter followers using Facebook, you can easily link your Facebook account to display your twitter posts as your Facebook status.

1. All you need is a) a Facebook account and b) a twitter account.
2. On Facebook go to the Twitter application page (search for twitter).

twitter on facebook

3. Sign up for the application by entering your Twitter username and password.

4. Click the button at the top of the Twitter application page to enable your tweets to update as your Facebook status.

Pretty simple to set up. You should also add a link to your twitter page on your Facebook info tab.

So will this increase Twitter followers? It really depends on the amount of friends you have on Facebook, I’ve only got 170 and most of them are not necessarily going to have Twitter accounts. We’ll see what effect this increased visibility has on followers over the next week

Online reputation is becoming more and more important for companies to manage. Already this year we’ve seen the problems that Ryan Air caused and other companies continue to make mistakes. But does online reputation match the reputations of companies offline?

For example it tonight on BBC watchdog Two Left Feet www.twoleftfeet.co.uk were the subject of a slating by Nicky Campbell and guest Richard Farleigh for taking orders via their website but not completing orders. Interviews with unhappy customers also revealed that refunds for a failure to deliver were never honored by Two Left Feet.

BBC watchdog clocked up around 500 complaints about Two Left Feet so it seems that the company have a few problems. Is that reflected online? Yes and no.

First of all checking the top 10 search engine results for “two left feet” you get two review sites and and no blog posts about the company. This seems to be due to them sharing their name with a couple of bands and a dancing company.

two left feet search engine result

On www.reviewcentre.com they have knocked up no reviews so far which is surprising considering it’s one of the largest review websites in the UK. www.reviewcentre.com doesn’t show up on some UK serp’s as it’s not 100% geared to the UK marked.

two-left-feet-review

So so far so good. But http://www.dooyoo.co.uk/online-shops/twoleftfeet-co-uk/ reviews of the site are really bad with only 9 out of 53 reviews being 3 star or above. Some of the comments are really negative.

A thread on http://community.babycentre.co.uk/talk/a959975/httpwww.twoleftfeet.co.uk also is negative.

The review on http://www.ciao.co.uk/twoleftfeet_co_uk__Review_5687570 is also negative.

The majority of the complaints seem to be payments taken but no products delivered and then no refunds given afterwards. To add fuel to the fire watchdog reported that two left feet pulled their customer service too.

So it seems in this case that off line activities of Two Left Feet have appeared online. Review websites like Ciao, dooyoo have given consumer the chance to voice their views and experiences of companies.